Return Policy

We apologize for any inconvenience this may have caused. If we have made an error, we accept full responsibility and will correct the error expeditiously. If you purchased your item(s) directly from the Pelican™ Hydration website within the last 30 days from shipping, we could assist you with a return label. We accept returns of items purchased from our website within 30 days from shipping for a refund due to our error, minus any shipping fees. You will be responsible for return shipping fees. Please note that returned items must be unused, undamaged, and returned in their original packaging to be eligible for a refund.

We will not accept returns for customized or personalized products or items purchased outside of the Pelican™ Hydration website.

To request a return, please click here.