Returns
We accept returns with the proper return authorization approval of unused, undamaged items, not customized, returned in their original packaging, and purchased from the Pelican Hydration website within (30) days.
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Pelican™ Hydration PERSONALIZATION POLICY
Text engraving submitted is not unlawful, harmful, threatening, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable, is not connected to any political affiliations, associations or candidates, does not infringe on any patent, trademark, copyright, trade secret, or other proprietary rights of any third party. All custom, personalized orders will be reviewed. If any of the above terms are violated, your entire Hydro Flask order will be cancelled.
No edits or changes can be made once you have submitted your order. Any adjustments to an order should be made prior to submitting the order. Customized products are not eligible for returns or exchanges. All sales of customized products are final.
I have agreed and understand the following Hydro Flask's Personalization Policy applies if I submit any text for customization of a MyHydro™ product.
For more details, visit our FAQ
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